This is, thankfully, changing.
I contributed to this by standing up in front of 60 people and telling them that I had struggled with burnout in residency. It was, though not a big deal, a big deal. I was squeezed between a lecture on the life-saving use of ultrasound in critical care patients and a discussion of the latest and greatest in the management of respiratory distress. It’s still considered “edgy” and maybe even “taboo” in 2017 to teach doctors to discuss their emotional experiences and struggles. It’s still considered unusual for a doctor or nurse to tell their colleagues about their struggles. That culture still exists – but the wall is coming down.
Day by day, one person at a time, one hug at a time, one moment of beautiful vulnerability at a time, we are working to change this. I realized when I was recovering from burnout that we spend much of our time in medicine finding ways to take care of others, but we constantly neglect our own health. Worst of all, the culture of medicine is that this is how it SHOULD be. When I started medical school in 2011, it was obvious the expectation was I would show up, do whatever it takes to get the job done, and simply never discuss what’s hard about the job or what keeps me up at night.
In a typical day at work, I take care of anywhere from 15-20 individuals and help them with a large range of medical problems. Most are minor issues, like an ache or a pain that is not serious. Some are dealing with severe infection, heart attacks, strokes, or other emergencies that will require admission to an ICU or even emergent surgery. If all goes well, I will help most of these people and they will have good outcomes. It often doesn’t go well.
One of the weaknesses in medical training is that I get ample preparation on how to handle good outcomes and facilitate them – but I get no training on how to handle bad outcomes. The patients, and their loved ones, who suffer the poor outcomes, are the ones I feel for the most. But not far behind them, I worry about those that devoted the hours, days, weeks, months, and even years to care for them. Second victim syndrome is real, and I have felt the pain it can cause.
If a physician or medical professional is involved in caring for a patient, and the patient has a poor outcome, it does not matter whether it was simply the course of the disease or illness, or if there was some error or problem with the care delivered. Truthfully, the medical professionals involved always feel some responsibility for what happens. Even when it may not have been their fault. No one wants to have a bad outcome on their watch. No one wants a patient to die. The problem is that they do, and often it has, unfortunately, little to do with the decisions we as medical professionals make. This is hard to understand unless you yourself are a medical professional. It contributes to the emotional and spiritual burden medical professionals carry with them.
You see a nurse who is quickly drawing up a medication to help treat a sick patient, but I see a nurse who has seen so much death and hardship he doesn’t even know where to start to process it.
We all carry baggage. Medical professionals carry graveyards.